Safety Guidance Disclaimer

DockGuide

Last Updated: March 2026

DockGuide provides delivery guidance information intended to assist drivers and fleet operators in preparing for deliveries. This may include information such as loading dock entry points, approach instructions, safety requirements, hazard notes, and operational tips.

The information provided by DockGuide is for guidance purposes only.

1. No Replacement for Site Procedures

DockGuide does not replace or override the procedures, instructions, or safety rules established by a delivery site, facility operator, or property owner.

Drivers and delivery personnel must always follow:

  • on-site signage

  • directions from site management or receiving staff

  • site-specific safety procedures

  • applicable workplace safety laws and regulations

Where a difference exists between DockGuide information and on-site instructions, on-site instructions must always be followed.

2. Accuracy of Information

DockGuide aims to provide useful operational guidance. However:

  • site layouts may change without notice

  • entry points may be modified

  • safety requirements may vary by time or operational conditions

DockGuide does not guarantee that all information is complete, current, or accurate at all times.

Users should verify site conditions before and during delivery.

3. Driver Responsibility

Drivers remain fully responsible for:

  • safe vehicle operation

  • compliance with road laws

  • compliance with workplace health and safety requirements

  • obeying site instructions and traffic control measures

  • driver’s own DG obligations

Drivers must always exercise professional judgement when approaching and entering delivery sites.

4. Hazard Awareness

Hazard information displayed in DockGuide is provided as general awareness guidance.

Actual site hazards may include, but are not limited to:

  • forklifts and mobile equipment

  • pedestrian traffic

  • restricted visibility

  • tight turning areas

  • changing yard conditions

Drivers must remain alert and follow site safety protocols at all times.

5. Limitation of Liability

To the maximum extent permitted by law, DockGuide accepts no responsibility for:

  • vehicle damage

  • personal injury

  • delivery delays

  • property damage

  • operational losses

arising from the use of DockGuide guidance information.

Users access and use DockGuide at their own risk.

6. Use by Fleet Operators

Fleet operators remain responsible for ensuring their drivers:

  • receive appropriate safety training

  • understand site procedures

  • comply with all applicable workplace safety obligations

DockGuide is intended to support operational awareness, not replace fleet safety management.

7. Reporting Issues

Users are encouraged to report incorrect or outdated information within DockGuide so that the platform can be updated.

Site conditions and delivery procedures may change, and updates help maintain the usefulness of the platform.

8. Acceptance of Disclaimer

By using DockGuide, users acknowledge and accept that:

  • DockGuide provides general guidance only

  • drivers must rely on on-site instructions and their own judgement

  • DockGuide does not control delivery sites or operational procedures