Clear access instructions. Safer entries. Faster deliveries.
Built for private fleets and commercial transport operators.
Every large shopping centre, hospital, and commercial precinct has unique dock access requirements.
Too often, drivers arrive without clear information, causing delays, safety risks, and frustration.
Dock Guide solves that.
DockGuide does not replace or override the procedures, instructions, or safety rules established by a delivery site, facility operator, or property owner.
Fleet operators remain responsible for ensuring their drivers: receive appropriate safety training understand site procedures comply with all applicable workplace safety obligations DockGuide is intended to support operational awareness, not replace fleet safety management.
DockGuide is an operational tool to compliment your systems. Not to override.
Fleet Membership
(Transport Companies)
Site Membership
(Facilities)
DockGuide helps your delivery drivers understand the loading dock entry and safety rules before they arrive — reducing wrong-gate access and loading area congestion.
Dock Guide is designed to deliver clear, practical benefits across daily operations, including fewer wrong dock entries, reduced reversing confusion, improved driver preparedness, stronger compliance with site induction requirements, and lower frustration for both drivers and site teams. These outcomes translate into measurable improvements in safety, reduced operational risk, increased efficiency, and a noticeable reduction in on-site incidents.
At the moment, we are in the creation phase, with an initial focus on Newcastle, Lake Macquarie and the broader Hunter region. During this stage, the emphasis is on building a reliable, practical database of delivery locations and refining the user experience through real-world application. Pricing will evolve alongside this growth, with future plans to introduce tailored options for both trucking fleets and site management. These plans will be structured to reflect the tangible value Dock Guide provides—improving delivery efficiency, enhancing safety at loading docks, and reducing costly delays or errors. As the platform expands and proves its impact, pricing will be aligned with the operational benefits it delivers to both transport operators and facility managers
Not yet, the customer support is available during business hours only to assist with all your membership inquiries, while we are still in the growth stage.
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