No sales team. No chatbot. No ticket system. If you have a question about DockGuide — whether you run a fleet, manage a commercial site, or just want to understand what this is — you’re talking to the person who built it.
Craig Truscott Founder, DockGuide Hunter region, NSW
Phone: 0459696514 Email: admin@dockguide.com.au
Response time: Same day during business hours. Usually faster.
Best for a call: Monday to Friday, 8am to 5pm AEST. If you’re a driver or fleet manager and you need to talk outside those hours, try anyway — I’m usually around.
Running a fleet? Tell us how many drivers you have, which region you operate in and what sites cause your team the most trouble. We’ll tell you honestly whether DockGuide is worth it for your operation right now.
Managing a site? Tell us the site name and suburb. We’ll come back to you with what information we already have on file and what a verified listing would look like for your site.
DockGuide is in its pilot phase. We’re building something practical and regional before we try to be everything to everyone. If that sounds like the right approach to you, we’d be glad to have you involved early.