You know the run. A service station your driver has never done, a tight forecourt, a fill point round the back or under a canopy that wasn’t built for a tanker. The directions are a pin on a map and a screenshot someone sent round the group chat.
In regional areas it’s worse. Nobody to ask, patchy coverage, and the next drop already waiting.
That information exists. It’s in your drivers’ heads. It just isn’t in one place, and it walks out the door when they do.
Dockguide started because a driver kept getting turned away at the wrong gate, and nobody owned the problem of getting drivers prepared before they arrived.
Fuel sites have the same problem. The fix is the same: put the answer in front of the driver before the drive, not after the mistake.
Dockguide is a guide, not a replacement for site induction, signage, your company procedures or your training. Always follow the site’s own instructions. Read the Safety Guidance Disclaimer.
